Dongguan kinghal electronic technology Co., Ltd. (hereinafter referred to as "we") attaches great importance to the protection of user privacy and personal information. When you use our products and/or services (including Google Cloud Services and ChatGPT), we may collect and use your relevant information to explain to you how we collect, use, store, share and transfer this information, and how we provide you with access, update, delete and protection of this information. We hope that you will read carefully and confirm that you fully understand the content of this policy before using our products and/or services. If you have any questions during the reading process, please contact our customer service for consultation. If you do not agree to any of the terms in this agreement, please stop submitting information.
Before using our products and services, please be sure to read and understand this policy carefully, and make sure you fully understand and agree to it before using it. We will explain the professional terms involved in this policy in plain language to facilitate your understanding.
If you have any questions or concerns about this Privacy Policy or related matters, please contact us by email at Sales@kinghal.com.
This policy will help you understand the following:
1. How we collect and use your personal information
2. How we share, transfer and publicly disclose your personal information
3. How we protect and store your personal information
4. How you can manage your personal information
5. How we handle children’s personal information
6. How your personal information is transferred globally
7. Notices and revisions
8. How we use cookies and similar technologies
9. How to contact us
1. How we collect and use your personal information
We are committed to protecting the personal information you provide when using our APP. We comply with laws and regulations when collecting, using, storing and transmitting personal information, and follow the privacy protection principles to protect your information. Personal information is a variety of information that can identify or identify a natural person recorded electronically or otherwise, but does not include information that has been anonymized.
The personal information covered by this privacy policy includes:
Basic information (including nickname, location, email address, device number); network identification information (including system account); personal online records (including login records, page interaction events, page stay time);
The sensitive personal information covered by this privacy policy includes: personal location information (positioning information).
We will only collect and use your personal information to complete the business functions of the APP for the following purposes:
1. Situations where you must authorize us to collect and use your personal information
Our services include core functions necessary to enable online shopping, improve our services, and ensure transaction security. We may collect, store, and use the following information about you to perform these functions. If you do not provide such information, you will not be able to take advantage of the services we provide. These functions include:
Functions necessary for after-sales service
(1) User registration
When you register, you need to provide us with at least the email address you intend to use. We will verify whether your identity is valid by sending an email verification code. Your account name is your default nickname. You can change and add your nickname, gender, date of birth, and your real-name verification related information. All of this information belongs to your "account information". Your supplementary account information will help us provide you with personalized services and a better activity experience, but if you do not provide such supplementary information, it will not affect your basic functions.
(2) Use of services
In order to make it easier for you to use the services, we may collect information about the device you use our products and/or services (including device name, device model, device identifier, operating system and application version, language setting, resolution, service provider network ID (PLMN)) to provide you with the best way to display product information. We may also use your personal information as described above to continuously improve and optimize the above functions.
(3) Purchase of services
When you are ready to purchase and invoice for the services you need, we will generate an order for your purchase of the service, which will include information such as the services you purchased, the amount you should pay, and the payment method.
All the above information constitutes your "order information". We will use this information to verify your identity, confirm transactions, make payments, check your orders, and provide customer service and after-sales services. We will also use your order information to determine whether there are any abnormalities in your transactions to ensure the security of your transactions.
(4) Payment function
After you place an order, you can choose the payment service provided by Google Play or Apple Store. The payment function itself does not collect your personal information, but we need to share your order number and transaction amount information with these payment institutions so that they can confirm your payment instructions and complete the payment. "Affiliate" means any company or organization that a party controls, is controlled by, or is under common control with the party now or in the future, and the legal representative of the company or organization. "Control" means the ability to directly or indirectly influence the management of the company, whether through ownership, voting shares, contracts, or other methods recognized by the People's Court.
(5) Delivery service function
When you place an order online and complete the payment, our affiliates will complete the delivery of your order.
2. Provide personalized services and improve service quality
In order to enhance your service experience, improve service quality or recommend better or more suitable services to you. We may collect your order information, browsing information and your interests for data analysis to form a user profile to show you the activities or service information you are interested in.
To enhance your experience using our services, we may collect and use your personal information in the following additional features. If you do not provide this personal information, you can still use the basic functions of this application, and please note that by turning on these permissions, you authorize us to collect and use these personal information to achieve the above functions. By turning off these permissions, you revoke these authorizations, and we will not continue to collect and use your personal information, nor will we be able to provide you with the above functions corresponding to these authorizations. We will not continue to collect and use your personal information, nor will we be able to provide you with the functions corresponding to these authorizations. Your decision to turn off permissions will not affect our previous processing of personal information.
1) Additional functions based on camera
We need you to authorize the camera function on your device so that you can use the camera to take custom avatars or other image files for page upload.
(2) Additional functions based on image upload
We need you to authorize the device to access your photo album so that you can take and upload photos on your phone, and change your avatar, etc.
3. Functions necessary to ensure transaction security
In order to improve the security of your system when using our products and/or services, more accurately prevent phishing scams and protect account security, we may determine your account risk by understanding your browsing information, order information, your commonly used software information, device information, etc.
(II) You fully understand the following circumstances, we do not need your authorization to collect and use personal information:
1. Related to national security and national defense security
2. Related to public security, public health, and major public interests
3. Related to criminal investigation, prosecution, trial and judgment execution, etc.
4. For the purpose of protecting the life of the subject of personal information or other individuals , property and other major legal rights and interests, but it is difficult to obtain the consent of the person concerned
5. It is necessary to collect and use the person's personal information in order to complete the contract or business arrangement with the person concerned, and the person concerned agrees in advance that we collect and use his or her personal information
6. The personal information collected is disclosed to the public by the subject of the personal information
7. Your personal information collected from legal public disclosure channels, such as legal news reports, government information disclosure and other channels
8. Necessary to achieve product functions and services according to your requirements
9. Necessary to maintain the safe and stable operation of the products and/or services provided, such as discovering and handling product and/or service failures
10. Other circumstances stipulated by laws and regulations.
(III) Rules for the use of your personal information
1. We will use the collected personal information to achieve the functions of our products and/or services in accordance with the provisions of this privacy policy.
2. After collecting your personal information, we will use technical means to keep the data confidential, and the processed information will not be able to identify the subject. Please understand and agree that in this case we have the right to use the processed information; and without disclosing your personal information, we have the right to analyze and commercially exploit the user database.
3. Please note that all personal information you provide when using our products and/or services will continue to be authorized to us during your use of our products and/or services, unless you delete it. When you cancel your account, we will stop using and delete your personal information within a reasonable time.
4. We may collect statistics on the use of our products and/or services and may share these statistics with the public or third parties to show the overall usage trends of our products and/or services. However, these statistics do not contain any information about your identity.
5. When we want to use your personal information for purposes other than those described in this policy, or when information collected for a specific purpose is used for other purposes, we will ask for your prior consent in the form of your active selection.
II. How we share, transfer, and publicly disclose your personal information
(I) Sharing
1. We will not share your personal information with any company, organization, or individual other than Dongguan Kinghal Electronic Technology Co., Ltd., except in the following circumstances:
(1) With your prior explicit consent or authorization;
(2) Provided in accordance with applicable laws and regulations, legal procedures, or mandatory administrative or judicial requirements;
(3) To the extent permitted by laws and regulations, to protect the interests of Ai DVR Link’s affiliates or partners, the public interest,Necessary to protect property and safety from harm;
4) Sharing your information only for the purpose of achieving the core functions of our products and/or services, or providing the services you need;
(5) Handling disputes or controversies between you and others at your request;
(6) Complying with relevant agreements signed with you (including online electronic agreements and corresponding platform rules) or other legal documents agreed to be provided;
(7) Used for academic research;
(8) Used for public interests in accordance with laws and regulations.
2. We may share your personal information with our affiliates (including subsidiaries, holding companies, affiliates, advertising agencies, etc.). The shared information is subject to the purposes set forth in this Privacy Policy.
3. We may share your order information, account information, device information, and location information with third parties such as partners to ensure the smooth completion of the services provided to you.
(1) Suppliers of goods or technical services. We may share your personal information with third parties that support our functions. Such support includes supplying or providing us with infrastructure technology services, logistics and distribution services, payment services, data processing, etc. We share this information to enable the core shopping functions of our products and/or services, such as when we must share your order information with logistics service providers to arrange delivery; or when we need to share your order number and order amount with third-party payment providers to enable them to confirm your payment instructions and complete payment, etc.
(2) Third-party merchants. We must share your order information and necessary transaction information with third-party merchants to enable you to purchase goods or services from them and enable them to complete subsequent after-sales services.
(3) Partners who work with us for promotions. Sometimes we may provide promotional services to user groups of our products and/or services on behalf of other companies. We may share your personal information and indirect user profiles formed by aggregating your non-personal information with partners who entrust us to carry out promotional activities ("principals"), but we will only provide these principals with information on the coverage and effectiveness of the promotional activities, and will not provide your personally identifiable information, or we will aggregate this information so that it cannot identify you personally. For example, we may tell the principal how many people have seen their promotional activities, or how many people have purchased the principal's products after seeing this information, or provide them with statistical information that cannot identify them personally to help them understand their audience or customers.
4. For companies, organizations and individuals who share personal information with us, we will sign strict confidentiality agreements with them and require them to handle personal information in accordance with our instructions, this Privacy Policy and any other relevant confidentiality and security measures.
(II) Transfer
We will not transfer your personal information to any company, organization or individual, except in the following circumstances:
1. With your prior explicit consent or authorization;
2. Provided in accordance with applicable laws and regulations, legal procedures, mandatory administrative or judicial requirements, etc.;
3. Provided in accordance with the relevant agreements signed with you (including online electronic agreements and corresponding platform rules) or other legal documents;
4. If your personal information needs to be transferred due to merger, division, dissolution, bankruptcy or other reasons, we will inform you of the transfer name or transfer method of your personal information.
III. How we protect and store your personal information
(I) Our technology and measures to protect your personal information
We attach great importance to the security of personal information and take all reasonable and feasible measures to protect your personal information:
1. Data security technical measures
We will adopt industry-standard security measures, including establishing reasonable system specifications and using security technologies to prevent your personal information from unauthorized access, use, modification, and data damage or loss.
2. Other security measures taken to protect personal information
We manage and regulate the storage and use of personal information by establishing a data classification and grading system, data security management specifications, and data security development specifications.
We conduct all-round security control of data through information contact confidentiality agreements, monitoring and audit mechanisms. Strengthen security awareness. We also hold security and privacy training courses to enhance employees' awareness of the importance of protecting personal information.
3. We will take all reasonable and feasible measures to ensure that irrelevant personal information is not collected. We will only retain your personal information for the time required to achieve the purposes stated in this policy, unless the retention period is extended or permitted by law.
4. The Internet environment is not 100% secure, and we will do our best to ensure or guarantee the security of any information you send to us. If our physical, technical or management safeguards are damaged, resulting in unauthorized access, public disclosure, tampering or destruction of information, thereby damaging your legitimate rights and interests, we will bear appropriate legal liability.
5. Security incident handling
If a personal information security incident occurs, we will promptly inform you in accordance with the requirements of laws and regulations: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, suggestions for your independent prevention and risk reduction, and remedial measures for you, etc. We will also inform you of the relevant circumstances of the incident in a timely manner by email, letter, phone, push notification, etc. When it is difficult to inform the subject of personal information one by one, we will take reasonable and effective measures to issue an announcement. At the same time, we will also proactively report the handling of personal information security incidents in accordance with the requirements of the regulatory authorities.
(II) Storage of your personal information
1. All your personal information will be stored in the United States. If we need to transfer your personal information outside the United States to complete our business activities, we will follow the relevant national regulations, obtain your authorization and consent separately, and require the recipient to handle your personal information in accordance with the data protection agreement signed by both parties, this privacy policy and relevant laws and regulations.
2. Unless otherwise provided by laws and regulations, we will retain your personal information for one month from the date you cancel your account. We promise that this is the shortest time your personal information must be retained in Dongguan kinghal electronic technology Co., ltd to protect your consumer rights in Dongguan kinghal electronic technology Co., ltd. When your personal information exceeds the time we retain it, we will delete or anonymize your personal information.
3. If we terminate our services or operations, we will notify you at least thirty days in advance and delete or anonymize your personal information after the termination of the services or operations.
IV. How you manage your personal information
We attach great importance to your concern about personal information and make every effort to protect your rights to access, correct, delete, supplement, review, and withdraw consent to your personal information, so that you have full ability to maintain your privacy and security. Your rights include:
1. Access, correct and supplement your personal information
2. Delete your personal information
3. Change the scope of your authorization or withdraw your authorization
4. Cancel your account
We provide you with the function of requesting cancellation in our products. In order to protect your legal rights and interests, we need to verify your identity before you cancel your account, and determine whether your cancellation application is supported based on your use of AI DVR Link products. After you cancel your account, we will stop providing you with products and/or services, and according to your request, we will delete your personal information unless otherwise provided by laws and regulations.
5. Respond to your request
If you cannot access, correct or delete your personal information through the above methods, or you need to access, correct or delete other personal information generated during your use of our products and/or services, or you believe that AI DVR Link has violated laws and regulations or the agreement between you and you on the collection or use of personal information, you can contact us through other methods at the bottom of this agreement. For security reasons, we may require you to provide a written request or prove your identity in other ways. We will respond to your request within 30 days after receiving your feedback and verifying your identity. In principle, we do not charge fees for your reasonable requests, but for repeated requests that exceed reasonable limits, we will charge cost fees as appropriate. We may reject requests that are unnecessary and repetitive, require too many technical means (for example, the need to develop new systems or fundamentally change current practices), pose risks to the legitimate rights and interests of others, or are extremely impractical (for example, involving the backup of recorded files).
In the following circumstances, if laws and regulations require us to respond to your request, we will not be able to respond to your request:
(1) Information necessary to protect the public interest for health, safety or other reasons;
(2) Information necessary for historical research, statistical or scientific research purposes;
(3) Information necessary to comply with laws and regulations
(4) Information related to national security and national defense security
(5) Information related to public safety, public health or major public interests
(6) Information related to criminal investigation, prosecution and trial, etc.;
(7) There is sufficient evidence that you have subjective malice or abuse of rights
(8) Responding to your request will cause serious damage to the legitimate rights and interests of you or other individuals or organizations
(9) Involving commercial secrets.
6. Obtaining a copy of your personal information
You have the right to obtain a copy of your personal information. If you need to obtain a copy of your personal information collected by us, you can contact us through the contact information agreed in [9]. How to Contact Us], and the relevant personnel will verify your identity as needed and submit a copy of your personal information to you. Subject to compliance with relevant laws and regulations and technical feasibility, we will provide you with a copy of your personal information upon your request.
V. How we handle children's personal information
1. We attach great importance to the protection of children's personal information, and our products, websites and services are mainly for adults. Children are not allowed to create their own user accounts without the consent of their parents or guardians.
2. We will only use or disclose this information publicly when permitted by law, with the explicit consent of parents or guardians, or when it is necessary to protect children.
3. Although local laws and customs define children differently, we will treat anyone under the age of 12 as a child.
4. If we find that we have collected children's personal information without prior verifiable parental consent, we will seek to delete the relevant data as soon as possible.
VI. How your personal information is transferred globally
In principle, personal information collected and generated by our products through Google Cloud services will be stored in the United States.
Because we provide our products or services through resources and servers located around the world, this means that your personal information may be transferred to or accessed from jurisdictions outside the country where you use the products or services.
Such jurisdictions may have different data protection laws. In this case, we will ensure that your personal information is fully and equally protected in the United States, enter into a contract with the foreign recipient, agree on the rights and obligations of both parties, inform you of the name, contact information, processing purpose, processing method, type of personal information, etc. of the foreign recipient, and before obtaining your personal information, we may also implement security measures such as data de-identification before cross-border data transmission.
VII. Notice and Revision
1. In order to provide you with better services and as Dongguan Kinghal Electronic Technology Co., Ltd.'s business develops, this Privacy Policy will be continuously updated. However, without your explicit consent, we will not reduce your rights under this Privacy Policy.
2. For major changes, we will also provide more prominent notices (we will explain the specific changes to the Privacy Policy through methods including but not limited to email, text messages or special notices on browsing pages).
Major changes within the meaning of this policy include but are not limited to:
(1) Major changes in our service model. For example, the purpose of processing personal information, the type of personal information processed, and how personal information is used;
(2) There are major changes in our ownership structure, organizational structure, etc., such as changes in ownership due to business reorganization, bankruptcy and merger;
(3) Changes in the main recipients of personal information sharing, transfer or public disclosure;
(4) There are major changes in your rights to participate in the processing of personal information and how to exercise them;
(5) When our responsible contact information and complaint channels change;
VIII. How we use Cookies and similar technologies
We will use "Cookies" when you visit the APP. Cookies are small text files stored on the device hard drive by a network server. We may use Cookies and similar technologies, such as web beacons that store user preferences and settings, to monitor website performance and prevent suspicious activities, fraudulent traffic and other violations.
IX. How to contact us
If you have any questions, comments or suggestions about this Privacy Policy or your personal information, you can contact us in the following ways. We will respond within 15 working days.
Contact us:
Email: Sales@kinghal.com